BSS012 Reviewed March 2025

PRIVACY AND COOKIE POLICY
We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes.

COOKIE POLICY
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also all ows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that allow you to share our content across your social networks.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use by visiting:
https://www.cookie-checker.com/
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
BSS012 Reviewed March 2025

PRIVACY POLICY
Regarding the General Data Protection Regulation (GDPR) this Privacy Policy is to inform you how we hold and store Personal Data you have provided i.e. contact names, email addresses, telephone numbers, site address and contact details, bank information, business details, etc.
The Data we retain is necessary for us to provide our ongoing services and to fulfil our contractual obligations we have with you and your company and our legal obligations.

HOW WE COLLECT YOUR PERSONA DATA
We collect your Personal Data from your first contact with us or when you first use our services.
We may also collect data from reliable sources and, if applicable, will notify you of that source when first contacting you and give you the option to unsubscribe from further contact from us.

HOW WE STORE AND PROTECT YOUR PERSONAL DATA
We have a security program intended to keep the Personal Data stored in our systems protected from unauthorised access and misuse. Personal Data may only be accessed by authorised persons within our organisation, or by third parties who are required to fulfil our services/obligations.
We will not pass on any of your data or details to any other companies or third parties without express permission of the data holder.

HOW WE MAY USE YOUR PERSONAL DATA
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
To comply with a request made by you or to provide you with information which we feel may interest you, where you have consented to be contacted for such purposes

HOW LONG WE KEEP YOUR PERSONAL DATA
We will only keep your Personal Data for the purposes outlined in this Notice and when these purposes have expired, or are no longer relevant, or you have withdrawn your consent for us to use your Personal Data (and we have no other lawful basis to use such data), we will delete such data. In the meantime, we will continue to use your Personal Data to contact you in the manner set out in this Notice. We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
BSS012 Reviewed March 2025

YOUR RIGHTS OF ACCESS TO YOUR DATA
Under the GDPR you have the right to obtain a copy of the personal information that we hold about you free of charge. If you believe that any information held is incorrect or incomplete, you should contact us (see contact details below). Any information that is found to be incorrect or incomplete will be amended promptly. We may request proof of your identity before providing this information and may not be able to allow you to access certain Personal Data in some cases. For example, if your Personal Data is connected with Personal Data of other persons, or for legal reasons.

UPDATING YOUR PERSONAL DATA
If you tell us that we are holding any inaccurate Personal Data about you we will, subject to any statutory provisions, (especially those affecting our accounting, processing of claims and mandatory data retention which may prohibit deletion or anonymization), delete it or correct it promptly.

ERASURE RIGHTS
You have the right to request the deletion or removal of your Personal Data if you feel there is no compelling reason for its continued processing (see contact details below).

YOUR RIGHT TO OBJECT
Under the GDPR you have the right to object to us processing Personal Data based on grounds relating to your particular situation. If you object to us processing your Personal Data we will stop unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for the exercise or defence of a legal claim.

YOUR RIGHT TO COMPLAIN
You have the right to complain to the Information Commissioner’s Office (ICO) if you feel there is a problem with the way we are handling your data.

CONTACT DETAILS
If you need any further information or need to contact us regarding GDPR and your Personal Data, or wish to correct or delete any data, please contact us at:
The Data Protection Officer
Bathgate Silica Sand Limited
Arclid Quarry
Congleton Road
Sandbach
Cheshire
CW11 4SN
DPO@bathgatesilica.co.uk
01270 762002
BSS012 Reviewed March 2025